Thank you for choosing OODIOO! Here are answers to some frequently asked questions to help you learn more about our products, ordering process, and services.
What is included with this light?
Please check the product images and Specifications section for the exact components included with this model. Decorative bulbs, tools, and additional accessories are not included unless specifically stated.
Is the bulb included?
Bulb inclusion varies by product. Please refer to the Specifications section on this page for bulb type, base, wattage, and inclusion details.
Is professional installation recommended?
Yes. For safety and proper operation, hardwired lighting should be installed by a qualified electrician and in accordance with local electrical codes.
Can the hanging height be adjusted?
Many pendant lights and chandeliers include an adjustable cord, chain, or downrod. Please check the product dimensions and specifications for the adjustment range of this model.
How long will my order take to arrive?
Orders require 1–14 business days for handling, followed by an estimated 14–28 business days in transit. You will receive tracking information once your order ships.
View our Shipping Policy
Can I change or cancel my order?
You may request a cancellation or modification within 24 hours of placing your order.
View our Refund Policy
What is your return policy?
You may request a return within 14 days of delivery. The item must be unused, in resalable condition, and returned in its original packaging with all accessories.
View our Refund Policy
What should I do if my item arrives damaged?
Contact support@oodioo.com within 48 hours of delivery and before installation. Include your order number, photos or video showing the issue, and photos of the shipping packaging.
Please keep all original packaging until the issue has been resolved. Depending on the issue, we may provide a replacement part or another appropriate solution.
View our Refund Policy
What payment methods do you accept?
All payments are processed in USD. We accept PayPal and major credit cards. Full payment is required when the order is placed.
Does this product include a warranty?
Most OODIOO products include a two-year limited warranty covering eligible manufacturing defects. Warranty periods may differ for rechargeable lamps, LED light sources, and drivers.
View our Refund Policy
The design is simple but the details make it stand out. It feels like a quality piece
I was looking for a simple pendant that didn’t feel boring. This one has the perfect balance of style and simplicity
Works well.
Very functional for a good price. I own two of them.
The details are exceptionally well-handled, and the patterns are exquisite and beautiful. Even with the lights off, it's a beautiful decorative piece. Overall, it exudes a rich French vintage charm, and the more you look at it, the more you like it.
This classic and elegant table lamp adds a wonderful ambiance to the room. The milky white lampshade is very pleasing to the eye and matches the home décor perfectly.
Molto soddisfatta dell’acquisto. Sta bene sul mio mobile e illumina senza essere troppo forte. Proprio quello che cercavo
Una lampada davvero piacevole. Mi piace accenderla la sera quando leggo o mi rilasso. Ha un design elegante ma resta semplice e facile da abbinare
This is a beautiful decent size lamp. The colors are beautiful. Great value. Great for mood lighting. Came well packaged and arrived in perfect condition. Was easy to put together.Overall very satisfied.
Beautiful
I am very satisfied with this lamp.
Replacing the table lamp is a simple way to give the room a fresh new look. I am very pleased with how it elevates the space.
The design feels solid and well made
I am extremely pleased with this lamp and I would highly recommend it to anyone who's looking for a desk lamp or a bedside lamp.
It assembles to the lamp very easily without any tools necessary.
I love this lamp!! It has a beautiful wide， it is sturdy and heavy and it prevents it from tipping over.
The packaging was secure, and the item arrived intact. The workmanship is excellent, the base is sturdy, and it feels solid in the hand.
The vintage design looks elegant and creates a warm atmosphere.
This lamp was far beyond my expectations!
Worth the money.
Such a lovely touch to any room. It adds an ambiance to any room.
Beautiful and just exactly what I was looking for. I will be ordering more of these for my house.
Just as described. Came very well packaged. Assembly was very clear and easy. The quality and value are quite good. The lamp looks like an heirloom. It is well made and stable on its base.
