Thank you for choosing OODIOO! Here are answers to some frequently asked questions to help you learn more about our products, ordering process, and services.
What is included with this light?
Please check the product images and Specifications section for the exact components included with this model. Decorative bulbs, tools, and additional accessories are not included unless specifically stated.
Is the bulb included?
Bulb inclusion varies by product. Please refer to the Specifications section on this page for bulb type, base, wattage, and inclusion details.
Is professional installation recommended?
Yes. For safety and proper operation, hardwired lighting should be installed by a qualified electrician and in accordance with local electrical codes.
Can the hanging height be adjusted?
Many pendant lights and chandeliers include an adjustable cord, chain, or downrod. Please check the product dimensions and specifications for the adjustment range of this model.
How long will my order take to arrive?
Orders require 1–14 business days for handling, followed by an estimated 14–28 business days in transit. You will receive tracking information once your order ships.
View our Shipping Policy
Can I change or cancel my order?
You may request a cancellation or modification within 24 hours of placing your order.
View our Refund Policy
What is your return policy?
You may request a return within 14 days of delivery. The item must be unused, in resalable condition, and returned in its original packaging with all accessories.
View our Refund Policy
What should I do if my item arrives damaged?
Contact support@oodioo.com within 48 hours of delivery and before installation. Include your order number, photos or video showing the issue, and photos of the shipping packaging.
Please keep all original packaging until the issue has been resolved. Depending on the issue, we may provide a replacement part or another appropriate solution.
View our Refund Policy
What payment methods do you accept?
All payments are processed in USD. We accept PayPal and major credit cards. Full payment is required when the order is placed.
Does this product include a warranty?
Most OODIOO products include a two-year limited warranty covering eligible manufacturing defects. Warranty periods may differ for rechargeable lamps, LED light sources, and drivers.
View our Refund Policy
it’s not just decorative, but also very functional
got this lamp as a decorative piece for my husband’s office, and we absolutely love it. It was super easy to put together, and the design is clean, simple, and elegant.
This is a grown up's lamp. Sophisticated. Well designed. Attractive.
A surprisingly functional, well designed lamp.
Easy, straight forward, and the assembly was easy as toy. No tools required!
Great floor lamp at a great price.
Ho montato questa lampada in soggiorno e ci ho messo davvero poco tempo. Le istruzioni erano semplici da seguire e l’installazione è stata facile anche da sola. La luce è calda e rende l’angolo della stanza molto più accogliente
Installazione semplice e risultato molto bello. L’ho posizionata accanto alla poltrona e ora è il mio angolo preferito per leggere e rilassarmi
The retro style is very appealing. It fits perfectly next to the sofa. The base is sturdy, the lamp post is straight, and the overall quality is excellent. It's both practical and beautiful.
Ho messo questa lampada vicino alla TV in soggiorno e mi piace molto. La accendo ogni sera mentre mi rilasso sul divano, la luce è morbida e rende l’ambiente più caldo e piacevole
Beautiful vintage design and fine craftsmanship. It looks great in the living room
Very easy to put together and great for the price.
Perfect for my little office area at home. Very easy to put together and use.
It’s okay, but not perfect The lamp looks nice and fits well in my bedroom.
If you’re looking for a sleek, high-quality lamp at a reasonable price, this one’s definitely worth it.
This lamp is stylish and far exceeds my expectations at a great value.
Super easy to install. This is a very nice product .
This is the PERFECT lamp!
Great lamp. Looks great, easy to assemble
Easy to assemble and very attractive.
They are well efficient, up to date, sized down in body and style that wow!
Ho acquistato questa lampada per creare un angolo più piacevole nella mia casa. Il montaggio è stato facile e veloce. Mi piace molto perché occupa poco spazio, ma dà subito un’atmosfera diversa alla stanza
Great value for money. I’m very happy with both its appearance and functionality.
The quality exceeded my expectations, and it was easy to assemble.
The gold base is beautiful, and the overall design is simple and elegant.
it took me maybe five minutes to have it set up. And it’s all heavy and feels nice quality.
These lamps are so beautiful and worth buying to spice up any room. I put them in my living room. I am happy and satisfied!!
Love the way this lamp looks in my living room!!
