Thank you for choosing OODIOO! Here are answers to some frequently asked questions to help you learn more about our products, ordering process, and services.
What is included with this light?
Please check the product images and Specifications section for the exact components included with this model. Decorative bulbs, tools, and additional accessories are not included unless specifically stated.
Is the bulb included?
Bulb inclusion varies by product. Please refer to the Specifications section on this page for bulb type, base, wattage, and inclusion details.
Is professional installation recommended?
Yes. For safety and proper operation, hardwired lighting should be installed by a qualified electrician and in accordance with local electrical codes.
Can the hanging height be adjusted?
Many pendant lights and chandeliers include an adjustable cord, chain, or downrod. Please check the product dimensions and specifications for the adjustment range of this model.
How long will my order take to arrive?
Orders require 1–14 business days for handling, followed by an estimated 14–28 business days in transit. You will receive tracking information once your order ships.
View our Shipping Policy
Can I change or cancel my order?
You may request a cancellation or modification within 24 hours of placing your order.
View our Refund Policy
What is your return policy?
You may request a return within 14 days of delivery. The item must be unused, in resalable condition, and returned in its original packaging with all accessories.
View our Refund Policy
What should I do if my item arrives damaged?
Contact support@oodioo.com within 48 hours of delivery and before installation. Include your order number, photos or video showing the issue, and photos of the shipping packaging.
Please keep all original packaging until the issue has been resolved. Depending on the issue, we may provide a replacement part or another appropriate solution.
View our Refund Policy
What payment methods do you accept?
All payments are processed in USD. We accept PayPal and major credit cards. Full payment is required when the order is placed.
Does this product include a warranty?
Most OODIOO products include a two-year limited warranty covering eligible manufacturing defects. Warranty periods may differ for rechargeable lamps, LED light sources, and drivers.
View our Refund Policy
Absolute beautiful. Love it so much. Simple installation. Works very well
Fast delivery and easy installation. After installation, an ordinary wall instantly gains a sense of depth and dimension. This effect is especially noticeable when the lights are on at night.
Wanted something that looked classic and was affordable. This was perfect. It's not a super high end light fixture, but it's a great "dupe" that doesn't break the bank.
Perfect for this little wall that needed a light but couldn’t fit 2 sconces
Shipping was fast, and there was no complicated installation process. It looks beautiful on the wall, and the overall experience has been excellent.
It is ideal for a long, narrow wall. The horizontal layout fills the space beautifully and creates a comfortable visual balance.
The shade has clean yet distinctive lines, while the metal accents add depth. Overall, it looks polished and high quality.
Mounted above the bathroom mirror, its horizontal profile fits perfectly. It provides useful illumination while making the mirror area feel more designed.
This lamp is perfect for nighttime use. The highest brightness setting is sufficient for reading, while the lowest setting offers a soft glow—ideal for feeding the baby without being harsh on the eyes or waking others up. It’s simply perfect.
My wife fell in love with this light the moment she saw it; the quality is excellent—it's a great product.
It was easy to install, and the light isn't harsh—it only took me 10 minutes to put it up, haha.
Everyone hated these out of the box but once they were up they all agreed it did look nice. I had a weird wall with a crazy light on it so this looks much better than what was there before.
Well made, packed well. Nice shades.
Beautiful! Great product at a great price.
