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2-Year Warranty
Thank you for choosing OODIOO! Here are answers to some frequently asked questions to help you learn more about our products, ordering process, and services.
What is included with this light?
Please check the product images and Specifications section for the exact components included with this model. Decorative bulbs, tools, and additional accessories are not included unless specifically stated.
Is the bulb included?
Bulb inclusion varies by product. Please refer to the Specifications section on this page for bulb type, base, wattage, and inclusion details.
Is professional installation recommended?
Yes. For safety and proper operation, hardwired lighting should be installed by a qualified electrician and in accordance with local electrical codes.
Can the hanging height be adjusted?
Many pendant lights and chandeliers include an adjustable cord, chain, or downrod. Please check the product dimensions and specifications for the adjustment range of this model.
How long will my order take to arrive?
Orders require 1–14 business days for handling, followed by an estimated 14–28 business days in transit. You will receive tracking information once your order ships.
View our Shipping Policy
Can I change or cancel my order?
You may request a cancellation or modification within 24 hours of placing your order.
View our Refund Policy
What is your return policy?
You may request a return within 14 days of delivery. The item must be unused, in resalable condition, and returned in its original packaging with all accessories.
View our Refund Policy
What should I do if my item arrives damaged?
Contact support@oodioo.com within 48 hours of delivery and before installation. Include your order number, photos or video showing the issue, and photos of the shipping packaging.
Please keep all original packaging until the issue has been resolved. Depending on the issue, we may provide a replacement part or another appropriate solution.
View our Refund Policy
What payment methods do you accept?
All payments are processed in USD. We accept PayPal and major credit cards. Full payment is required when the order is placed.
Does this product include a warranty?
Most OODIOO products include a two-year limited warranty covering eligible manufacturing defects. Warranty periods may differ for rechargeable lamps, LED light sources, and drivers.
View our Refund Policy
Very happy with this purchase. It looks great and feels well made
This light is super beautiful and easy to Install. The style is classic, high end and well made. It is light and sturdy. Huge value for your money
I chose this light fixture because it matches my style, but since I like to change up my lighting frequently, I didn't want to spend too much money. It is solidly built, easy to install, and looks just like similar products that cost five times as much. I really love it!
The combination of vintage bronze and green glass is pleasing to the eye, and the details are more refined than those of ordinary chandeliers. It creates a wonderful atmosphere, suitable for a dining room, bedroom, or study.
I absolutely love this lamp! 😍 Not only is the packaging beautiful, but it's even prettier in person than in the photos. Installation was super easy too, and it looks amazing in my entryway. 👍👍
I’m very happy with this purchase! The pendant light is beautiful, finely crafted, and gives off a warm, soft glow.
This glass pendant light is well-made and offers great value for the price.
This pendant light looks exactly like the pictures. It feels incredibly elegant and high-end.
I like that it looks intentional and not like just another light fixture
The design is exactly what I wanted for my new home. Simple but eye-catching
We love this fixture. We’ve bought it for two homes. Great price and fits the space fantastic. Highly recommend.
We have had this for a couple months now. Works great. Elevated our space. Husband said it was quick to build.
We found this easy to hang
Our old light stopped working, so we replaced it with this one. It was easy to put up and instantly made the room feel brighter and more updated. The style works well with our home
I replaced an old fixture with this one and the difference is amazing. It was easy to install, looks modern and classic at the same time, and makes the whole room feel more finished. Very happy with this purchase
For the price, this light is a great choice. I installed it in my hallway and it made the area feel much brighter and more inviting. The instructions were clear, and the installation process was simple. It looks beautiful once installed.
I was looking for a light fixture that would match my home style and this one was exactly what I needed. The quality feels great, and the light is soft and comfortable. It completely changed the look of the room without needing a big renovation
The colors are deep and sophisticated, and the lampshade has a rounded and full shape, adding a sense of depth to the entire space.
The light is soft and not glaring, creating an excellent atmosphere when turned on at night, making it suitable for use in the dining room, bedroom, or study.
I love my light! Looks great!
I'm very satisfied with its appearance, texture, and decorative effect; it's a very eye-catching lamp in my home.
